Our network provider has informed us that they are scheduling network maintenance later this week. Details are as follows:
Scheduled Date and time:
October 11, 2013 at 22:00 (10 PM EDT) through October 12, 2013 at 06:00 (6 AM EDT)
Maintenance Time Frame:
8 Hours from beginning to end
Maintenance Type:
In order to increase the reliability of our network, our Admins will be performing maintenance to our core routers and relocating a majority of of our transit provider fiber.
Estimated Downtime:
We understand the importance of minimizing any downtime associated with maintenance and for this reason we will do everything we can to expedite the process. As it stands now, the maintenance window is 8 hours and while no actual downtime is expected, you may encounter times of increased latency and minor packet loss while routes to our facilities converge. We will have our senior admins on site for this project to avoid any serious issues and we do not foresee any issues lasting longer than the aforementioned maintenance time frame.
If there are any questions or concerns, please feel free to contact us using our support form, which will not be affected.
Kind regards,
The MGH Team