We have identified the root cause and applied a solution to the previously reported issue, where orders were not being processed and license keys weren’t shipped yet.
All affected orders are currently being reprocessed and license keys should be arriving shortly. In case you haven’t received your license key in the next 48 hours, please get in touch with support. Thank you for your patience.
We’re currently investigating delays in our order processing system. Licenses may be shipped with a short delay up to a few days while we’re working on this. Apologies for any inconvenience caused.
A new version of the CSGO Advantage Tool for macOS is now available. Recent changes in CSGO have broken the previous calibration process, causing the CSGO Advantage Tool to get stuck with a “Preparing tool…” message. Older versions stopped working today.
Please download the latest version of the CSGO Advantage Tool for Mac from the members page:
This update is version 2.2.51 for the CSGO Advantage Tool, published on 4th June 2020.
Normally orders are processed automatically within a few minutes of payment completion. Unfortunately a number of orders have gotten stuck overnight and are currently delayed.
We’re working to resolve this as soon as possible – if your order confirmation is still missing after a few hours, please contact us with your transaction ID and rough time the order happened.
Several users reported issues with the download forms. These have now been fixed, the download forms are once again fully functional.