PayPal – Issues resolved!

Update 3rd July: We’re pleased to announce that PayPal have informed us the issues have been fixed.

 

PayPal appears to be experiencing a temporary delay in processing transactions in their system, resulting in late notifications of new purchases. While our system waits for a notification from PayPal, some transactions may take up to 10 minutes to process.

If you have made a purchase or extended your membership, and have not yet received your confirmation from us, please allow up to 10 minutes for this transaction to be processed. If it takes longer, please contact us immediately and we will look into it as soon as possible. Apologies for any inconvenience caused in the delay.

Update 2nd July: PayPal have confirmed technical issues on their side. There are no problems in processing payments, but there is a slight delay between purchases and how soon purchases are processed. This delay is a maximum of 15 minutes, and they are working to resolve the issue as soon as possible.

We will update this post as soon as we have further information. If you have any questions, please contact us via the email above.