Please be advised that the support mailbox is currently experiencing delivery issues. I’m receiving emails but I’m currently not able to respond.
This should be back to normal in the next 24 hours, but in the meantime please contact us via our facebook page or live chat, if a response is needed sooner than later.
Order confirmations (and account details) are sent via a different system and are not affected, this only affects the support mailbox when contacting us via email.
MacOS Mojave is unfortunately the last version of macOS to support 32-bit applications: https://support.apple.com/en-gb/HT208436
Why is this important? While CSGO is unaffected, Call of Duty 4 is still built as a 32-bit application and may not function in the next release of macOS, expected summer 2019.
It seems the Aspyr is aware of this and working to release 32-bit versions of some of the favourites, though timelines are unclear for COD4 (if that will even be re-released as a 64-bit application):
I’ve received numerous reports of issues with both the COD4 and CSGO advantage tools having issues with the latest MacOS, Mojave. One cause has been identified although I’m still working on determining a reliable solution.
- Both the causes and the fixes have been identified.
Currently testing for stability, with aim to release by the end of this week.
- Results so far indicate the COD4 issues are resolved.
Awaiting further results with CSGO.
- All solutions have been confirmed as successful.
- Updates are live and ready to download. If you’re having issues with either the CSGO or COD4 tool, especially on Mojave, please download the latest version from the download pages.