Normally orders are processed automatically within a few minutes of payment completion. Unfortunately a number of orders have gotten stuck overnight and are currently delayed.
We’re working to resolve this as soon as possible – if your order confirmation is still missing after a few hours, please contact us with your transaction ID and rough time the order happened.
Several users reported issues with the download forms. These have now been fixed, the download forms are once again fully functional.
Apologies for the delay in processing the most recent CSGO update. It has now been processed, and the CSGO Advantage Tool is once again fully functional.
Please be advised that the support mailbox is currently experiencing delivery issues. I’m receiving emails but I’m currently not able to respond.
This should be back to normal in the next 24 hours, but in the meantime please contact us via our facebook page or live chat, if a response is needed sooner than later.
Order confirmations (and account details) are sent via a different system and are not affected, this only affects the support mailbox when contacting us via email.
MacOS Mojave is unfortunately the last version of macOS to support 32-bit applications: https://support.apple.com/en-gb/HT208436
Why is this important? While CSGO is unaffected, Call of Duty 4 is still built as a 32-bit application and may not function in the next release of macOS, expected summer 2019.
It seems the Aspyr is aware of this and working to release 32-bit versions of some of the favourites, though timelines are unclear for COD4 (if that will even be re-released as a 64-bit application):