Scheduled Maintenance 10/2/2013

As part of our commitment to provide services to our customers, we will be performing maintenance on one of our servers.

This upcoming Sunday (10/2/2013) around 3 AM EST we will be upgrading this server to increase security and reliability. This includes upgrading the operating system and hardware on this server.

We do not anticipate any downtime as we will be moving all data from the current server to a newly built server, but between the hours of 3AM EST and 7AM EST we are unable to take any new orders.

This is the window of time we are allocating for the complete data transfer to the new server, and we want to ensure that no data is lost in the process. During this time window, the purchase page will be disabled.

Please let us know if you have any questions or concerns.

MGS Management

Order Delays

As PayPal has been experiencing technical difficulties over the past 48 hours, a few orders may not have yet been processed. PayPal has informed us that they are working to resolve this issue within the next 24 hours, and all delayed transactions will be processed within the same timeframe. If you made a purchase and haven’t received your confirmation email from us yet, your transaction may have been affected.

Your purchase should automatically be processed within the next 24 hours, but if you have any questions or concerns, you can contact us directly via the following email address:

If you have made a purchase and have a question about your account, please include: the full name, email address, and transaction ID – as shown in your PayPal receipt (visible in your PayPal account, or the confirmation email from PayPal).

MGH Management

 

Download issues resolved

Dear members,

Recent changes to our server security settings by our hosting provider resulted in several broken sections on our site, including the download form for members.

We’re happy to announce that the issues have been resolved, and downloads should be working again via the members page. We apologise for any inconveniences this may have caused.

MGH Team